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Creating an order
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VAT
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Service Fee
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Edit a contract
Green coffee management
incoterms
Coffees
Coffee lot availability
Browsing
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Creating an order
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Minimum order quantity
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Sample order
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Help Center
Creating an order
Pricing
Financing
Services
VAT
Producer questions
Sellers and producers
Coffee lots
Roaster relationships
Shipping Service
Service Fee
Relationship with producers
Rebuying
Messaging
My order
Warehouse release
Edit a contract
Green coffee management
incoterms
Coffees
Coffee lot availability
Browsing
Quality
Planning
Creating an order
Payment
Coffee availability
Shipping
Minimum order quantity
Signing up
Shipping services
Sample order
Coffee Requests
Relationship pages
Relationship pages
Sharing
Creating an order
Questions related to placing your order
Which delivery warehouse do I select when creating an order?
Payment
What is the difference between the payment terms?
Where can I find my invoices?
Can I have my invoices sent to a different email address?
Which payment methods are possible?
Coffee availability
What are spot coffees?
Should I wait until all the samples I want are available and order at once?
Why is there a minimum order quantity for coffees?
The coffee I cupped is sold out
Shipping
What is the difference between a shared shipment and a custom shipment?
How long will I wait to release my coffee from the warehouse after I place an order?
How long does it take to ship green coffee to Bremen, Germany?
How long does it take to ship green coffee to Bury St. Edmunds in the United Kingdom?
The shipment is closing soon. Do I have time?
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Minimum order quantity
The lot's MOQ (minimum order quantity) is too high. Is there any point in ordering a sample?
