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Help Center
Pricing
Pricing
Financing
Other services
VAT
Producer questions
Sellers and producers
Coffee lots
Relationship with producers
Rebuying
Messaging
My order
Warehouse release
Edit a contract
Green coffee management
incoterms
Coffees
Coffee lot availability
Browsing
Quality
Planning
Creating an order
Payment
Coffee availability
Shipping
Minimum order quantity
Signing up
Shipping services
Pricing
Questions about costs and pricing
I see there are no exporting costs: what is the producer paid?
What is the farmgate price?
Do you have a price list or offer list that you can send me?
What is the Algrano service fee?
What is FOB?
Why do Farm Gate and FOB prices differ per origin?
Financing
I want to change the financing term in the contract that I made online; can you help me?
Other services
Can I get my logo branded on the coffee bags?
How much does road transport cost?
VAT
My invoice has the note “Tax exempt/export delivery from third country” or “Reverse Charge”, what should I do?
Why do I have to pay 7.7% VAT on the Algrano service fee?
My invoice has the note “intra community” what should I do?
I don’t have a VAT number, what should I do?
