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Help Center
Pricing
Pricing
Financing
Services
VAT
Producer questions
Sellers and producers
Coffee lots
Roaster relationships
Relationship with producers
Rebuying
Messaging
My order
Warehouse release
Edit a contract
Green coffee management
incoterms
Coffees
Coffee lot availability
Browsing
Quality
Planning
Creating an order
Payment
Coffee availability
Shipping
Minimum order quantity
Signing up
Shipping services
Sample order
Coffee Requests
Relationship pages
Relationship pages
Sharing
Pricing
Questions about costs and pricing
Do you have a price list or offer list that you can send me?
What is FOB?
What is the farmgate price?
I see there are no exporting costs: what is the producer paid?
What is the Algrano fee?
Where can I see my Algrano fee?
I have questions about the Algrano fee I’m being charged. What should I do?
My Algrano fee: what happens if I don’t place an order in 18 months?
Financing
I want to change the financing term in the contract that I made online; can you help me?
Services
What are the services provided by Algrano to roasters?
How much does road transport cost?
Can I get my logo branded on the coffee bags?
VAT
My invoice has the note “Tax-exempt/export delivery from third country” or “Reverse Charge”, what should I do?
Why do I have to pay 7.7% VAT on the Algrano service fee?
My invoice has the note “intra community” what should I do?
I don’t have a VAT number, what should I do?
