When Algrano manually assesses and adjusts the percentual commission to be charged on sales.
A fee override is when Algrano manually assesses and adjusts the percentual commission to be charged on sales. This might happen if sellers have extenuating circumstances that need to be taken into account.
Algrano tests all kinds of different configurations when implementing new features to provide the best experience for sellers and roasters. But we understand that, sometimes, even the best-calculated pricing scheme doesn't cover all use cases.
This is why we are open to discussing overrides and may offer to adjust the fee on the offer level.
If one of your offers has an override, you will see this on the Price Configuration:
Please reach out to us at sourcing@algrano.com if you think there is an issue with your offer configuration.