What is the difference between contracted delivery date and forecasted availability date?
Contractual delivery date refers to the delivery month on contract. It is fixed and will not change.
Forecasted availability date is the most accurate prediction of when your coffee will actually be available at your chosen warehouse. Once we have the booking confirmation and ETD (estimate time of departure), we are able to predict this date. Our team will then update this if anything unexpected happens; you can always see the most recent date in my orders!