![Algrano_Logo_White.png]](https://help.algrano.com/hs-fs/hubfs/Algrano_Logo_White.png?height=40&name=Algrano_Logo_White.png){kind=logo}
Roasters: How to Buy on Algrano
Everything you need to know about buying coffee through Algrano
Supply Chain Services
Direct Sourcing
- Who can buy coffee through Algrano?
- Do you have a price list or offer list that you can send me?
- From which origins are you offering coffees?
- Can I buy certified coffee?
- What are spot coffees?
- What is an offer on Algrano and what are the different types?
- Are the coffee offers seasonal or available all year?
- Why is there a minimum order quantity for coffees?
- What can I do if the coffee I cupped is sold out?
- What can I do if I can not find the coffee I'm looking for?
- Can I buy/sell roasted coffee on Algrano?
- Can you bring in Chocolate / Cascara / Honey from the same farm as my coffee?
- Step-by-Step Guide to Buying Coffee Through Algrano
- What is the purchase cycle from sample order to coffee delivered?
- Can I communicate directly with producers/roasters?
- How can I talk to the producer?
- What is the difference between a seller and a producer on Algrano?
- How do I find out more about the coffee or producer?
- How do I find the coffee info about my already contracted lot?
- Could Algrano follow up with the seller since they haven't been responding to my emails?
- When is the producer paid in shared shipments?
- What is the farmgate price?
- What is a coffee request?
- What is the sourcing planner?
- How can I speak to someone at Algrano?
- How do I buy the same coffee again next year?
- What can I do if I received an offer via Coffee Request but the lot isn’t fully available?
Samples
- Can you get samples from origins that are not listed on the marketplace?
- The shipment is closing soon. Do I have time to order a sample?
- Is there any point in ordering a sample if the The lot's MOQ (minimum order quantity) is too high?
- Should I wait until all the samples I want are available and order at once?
- Do I receive a pre-shipment sample to cup before my coffee arrives in my roastery?
Pricing & Financing
- How can I get a quote for a coffee listed on Algrano?
- Is there a cost associated with joining Algrano?
- Why does the price of coffee change from day to day?
- Can I buy on differentials?
- Does the price change based on the final warehouse location?
- I'm curious about the Algrano Fee—what does it involve?
- What should I do if I have questions about the Algrano fee I'm being charged?
- I’m ordering for the first time. Will I pay the same service fee in every order?
- Can I receive a discount if I place a large order?
- I want to order multiple small lots instead of a single big one. How does that affect the Algrano fee?
- How do I estimate my coffee's total cost up to delivery?
- What does the Freight, import & outhousing cost include?
- Do shipping rates vary across lots?
- How much does warehousing cost?
- How much do warehousing costs vary across warehouses?
- How can I estimate the cost of releasing and road transport?
- What is the cost of carry?
- Why can't I select pay after delivery?
- What does the term FOB refer to?
- How can I apply for credit?
- What is the cost of financing?
- How can I change the financing term in the contract?
- Where can I find my invoices?
- Can I have my invoices sent to a different email address?
- My invoice has the note “intra community”; what does that mean?
- My invoice has the note “Tax-exempt/export delivery from third country” or “Reverse Charge”, what should I do?
- When do I pay for my coffee?
- How can I pay my invoice after release?
- How can I pay my invoice?
- How are currency exchange rates calculated on Algrano?
- Do I have to pay taxes for the coffee I ordered?
- What is Direct Debit, and how does it work on Algrano?
- How do I pay an invoice using Direct Debit?
- How do I set up Direct Debit for payments?
- What happens if I’ve already started a payment with Direct Debit?
Contracts
Logistics
- What is the difference between contracted delivery date and forecasted availability date?
- What is the pick up address of the warehouse from which I released my coffee?
- When is my released coffee arriving?
- Can I get my coffee delivered in multiple releases?
- How do I create a release?
- What is a release?
- What does the term FOB refer to?
- Do you ship to Canada?
- What is the status of my shipment?
- Which delivery warehouse do I select when creating an order?
- What is the difference between a shared shipment and a custom shipment?
- Can I get my logo branded on the coffee bags?